service request
Use the button below to download and fill out our Service Request Form. Please include a printed copy of Page 2 with the return of your shock(s) to;
Service Department
Nitron Suspension,
Unit 8 Tungsten Park,
Colletts Way,
Witney,
Oxfordshire
OX29 0AX
RECOMMENDED SERVICE INTERVALS
Nitron Suspension shocks have been specifically designed and built to provide years of reliable and consistent service. As with any high performance high precision product, to ensure optimum performance at all times, it is recommended that they are serviced to a schedule recommended by the manufacturer. This should be carried out directly by Nitron Suspension or by a Nitron Suspension Approved Service Centre to ensure this is done correctly with genuine Nitron Suspension parts.
For consistent hard race use, the service time frames are dependent on application.
Automotive
Race Use - Every 30 hours or 1 season
Track Use - 30,000 km / 18,000 miles
Road Use - 50,000 km / 30,000 miles (3 years)
Motorcycle
Race - Every 30 hours or 1 season
Track Use - 30,000 km / 18,000 miles
Road Use - 50,000 km / 30,000 miles (3 years)
PRICING for Nitron R1 (1-Way)
Full Service/Rebuild £160.00 (+ VAT) per shock
Pricing for NITRON R2 (2 or 3-Way)
Full Service/Rebuild £205.00 (+ VAT) per shock
Return shipping:
For UK: £12.50 + VAT
For anywhere outside of the UK, please contact us for cost / estimate.
What is included in the Service/Rebuild?
- Adjuster settings, Spring preload and various measurements are recorded
- Clean and Degrease
- Disassembly and Inspection
- Reassembly with new Seals, O-rings and Shims (parts if required)
- Bled with new Oil
- Nitrogen re-gas to specification pressure
- Dyno performance test (2 and 3 way only)
- New Nitron stickers applied
- Returning shock(s) to received or factory settings (unless stated otherwise)
Please note: Any additional parts requiring replacement due to wear and tear, misuse or incorrect installation will be chargeable at the standard cost. A charge will also apply if the product is extremely dirty for the clean and degrease. Any additional work will be discussed with you before being undertaken where possible.
WARRANTY
Automotive
Nitron warrants all its products and accessories against design and material defect for a period of 5 years from date of purchase. Uniquely, Nitron offer a rolling 12 month parts warranty on all shocks that are serviced by a Nitron Approved Service Centre.
Motorcycle
Nitron warrants all its motorcycle products and accessories against design and material defect for a period of 5 years from date of purchase. The warranty does not cover any such failure due to incorrect fitment or use and does not extend to any other part of the motorcycle. All Nitron shocks require specific maintenance detailed above. Failure to comply with the installation and maintenance procedures may result in avoidable damage caused to the shock or motorcycle. Servicing by an authorised Nitron service centre at the intervals specified above must be adhered to as a condition of the warranty.
Uniquely, Nitron offer a rolling 12 month parts warranty on all shocks that are serviced by a Nitron Approved Service Centre.
WHY SERVICE?
Nitron shocks should be serviced and rebuilt to ensure they perform at their optimum level throughout their operating life. The stresses and forces encountered with road and track riding/driving or racing eventually begin to deplete the shearing ability of the oil within the shock which will lead to a drop in damping performance.
A full service and inspection by either Nitron or an Authorised Nitron Service Centre is the only way to ensure your Nitron shock continues to perform at the same high level as it was designed to do when it was brand new.
If you need any advice on understanding the correct type of service for your shock or have any other questions regarding servicing, please contact us.
locate your shock stamp number
Need help locating your shock stamp number? Click the button below to visit our webpage with helpful illustrations. If you are still having trouble, please contact us for further assistance.
SPRING REMOVAL / PRE-LOAD ADJUSTMENT
Watch our video tutorial to show you how to remove and refit springs and adjust spring pre-load. If you have any questions or queries regarding this video, please get in contact.
